Need support in the operation of your IT infrastructure? Or maybe just extend your support for a specific period of time to a 24/7 model? Sometimes its simple problems of our the-day-to-day business that form the intersection between excellency and deep desperation. Good to know that with Acceleris you have found a partner who got you covered.
We offer customized SLAs tailored precisely to your needs. Our experience with heterogeneous platforms gives you the freedom back to manage your various operational tasks. Our operational support services can ideally be combined with remote monitoring and thus further increase value to your operation.
- Analysis of existing IT infrastructure
- Documentation (to guarantee perfect referral manuals for your organization)
- Setup of the SLA’s based on defined parameters
- Proactive or Reactive operation services